Delivery & Shipping Policy

 

Thank you for choosing our e-commerce website to buy dry fruits and spices. We strive to provide you with the best possible experience when purchasing from our website, and to make your shopping experience as smooth as possible. Please read our delivery and shipping policy carefully, as it outlines the terms and conditions for our deliveries.

DELIVERY POLICY:

  1. Shipping Locations: We ship our products to all locations within India.

  2. Delivery Timelines: We will process your order and dispatch the products within 2-3 business days of receiving your payment. After the products have been dispatched, it will take approximately 3-7 business days for the delivery to reach you. Please note that delivery timelines may vary depending on the location and any unforeseen circumstances beyond our control.

  3. Delivery Charges: We offer free shipping on orders above Rs. 599. For orders below Rs. 599, a nominal shipping charge of Rs.30 will be applied.

  4. Delivery Process: We will make all reasonable efforts to ensure that your order is delivered to you within the stipulated timelines. However, please note that there may be circumstances beyond our control that could delay the delivery. In the event of any such delays, we will keep you informed.

  5. Delivery Attempts: Our delivery partners will make two attempts to deliver the products to you. In case the delivery is not successful after the second attempt, the products will be returned to our warehouse. You may contact our customer support team to arrange for a re-delivery at an additional charge.

SHIPPING POLICY:

  1. Packaging: We take utmost care in packing the products to ensure that they reach you in the best possible condition. All products are packed in airtight packets to preserve their freshness and quality.

  2. Shipping Partners: We have tied up with some of the best courier companies in the country to ensure that your products are delivered to you safely and on time.

  3. Tracking: We will provide you with the tracking details of your order once it has been dispatched from our warehouse. You may use the tracking details to track the status of your shipment online.

  4. Shipping Charges: Shipping charges are calculated based on the weight and volume of the products you have ordered, as well as the location to which they are being shipped.

We hope this policy helps you understand our delivery and shipping process. If you have any questions or concerns, please do not hesitate to contact our customer support team. We thank you for choosing our e-commerce website for your dry fruits and spices needs, and we look forward to serving you in the future.